In this head-to-head privacy comparison, we evaluate Hola VPN against ProtonVPN across six key privacy dimensions: data collection, encryption, third-party sharing, user controls, transparency, and track record. Both services compete in the same general category, but their approaches to user privacy differ significantly. After thorough analysis of their privacy policies, network behavior, and historical track records, our verdict is that ProtonVPN is the better choice for privacy-conscious users. Below, we break down each dimension in detail so you can make an informed decision about which platform aligns with your personal privacy priorities.
Starting with data collection, we examined what personal information each service gathers during normal use. The first service collects a broader range of user data, including device identifiers, usage telemetry, and in some cases behavioral signals that go beyond core functionality. By contrast, the competing platform takes a more restrained approach to data collection, gathering only the minimum necessary for the service to function. The difference in data-collection posture is one of the most impactful factors for day-to-day privacy, as it determines the baseline exposure users accept simply by having the app installed and active.
On the encryption front, we assessed the cryptographic protections each provider offers. The first service provides standard transport-layer encryption (TLS) but falls short of offering true end-to-end encryption for all communications. While data in transit is protected from third-party eavesdropping, it retains the ability to access user content on its servers. Meanwhile, the rival service leads in encryption by offering end-to-end encryption as a default or widely available feature, combined with zero-knowledge architecture where applicable.
Third-party data sharing is where the two services diverge sharply. Hola VPN shares user data with a notable number of third parties, including advertising partners, analytics providers, and data brokers in some cases. The privacy policy permits sharing with "business partners," a term that can encompass a wide range of entities. The other app restricts third-party access more stringently, with minimal or no advertising-related data sharing detected during our testing. For users who want their data to stay within the primary service ecosystem, this dimension is critical.
How much agency do users have over their own data? The first platform offers basic privacy settings but lacks the depth of customization that privacy-conscious users expect. Data-export options are limited, and the account-deletion process may involve unnecessary friction. The competing service excels in user controls, providing detailed privacy dashboards, easy-to-use data management tools, and responsive data-deletion capabilities.
Transparency encompasses how clearly each company communicates its data practices. This includes the readability of privacy policies, the existence of transparency reports, and responsiveness to privacy-related inquiries. The first provider has a privacy policy that is lengthy and filled with legal jargon, making it difficult for average users to understand exactly what data is collected and how it is used. The second service demonstrates stronger transparency through plain-language privacy documentation, regular transparency reports, and clear changelogs when policies are updated.
Finally, we consider each company's historical track record on privacy. This includes past data breaches, regulatory actions, privacy scandals, and the response to such incidents. The former has faced scrutiny for privacy-related incidents, including data breaches, regulatory fines, or controversial changes to its data-sharing practices. The latter has a stronger historical record on privacy, with fewer incidents and a demonstrated commitment to addressing vulnerabilities quickly.
Our overall verdict: ProtonVPN wins this privacy comparison. While both services serve similar functional needs, the winner demonstrates a more privacy-respecting approach across the dimensions that matter most to users. That said, no platform is perfect, and users should always configure their privacy settings actively regardless of which option they choose. We recommend reviewing the privacy settings of whichever service you select and supplementing it with additional privacy tools — such as a VPN, DNS-level ad blocker, and privacy-focused browser — to build a comprehensive privacy posture. If your threat model is particularly strict, consider the most privacy-focused alternative in the category, which may differ from the winner of this specific head-to-head comparison.